Exchange Policy


LaLeePop understands that we change our minds or products aren’t exactly what we expect. We offer a replacement credit minus shipping within 30 days of purchase. The items must be in the original box and unworn. If it is returned without the packaging a 25% restocking fee will apply. If you have an item damaged within 30 days of purchase we will replace the item or credit you on a future purchase. All damaged items must be returned to us and reported with in 5 days of delivery. All items are tracked by the USPS. Please email the company before shipping so we can be on the watch for the package and speed up your replacement process.

Shipping address for returns:
3545 Saint Johns Bluff Road S. #2
Jacksonville, FL 32224

Product Warranty

Broken, Damaged or Not What is Expected Items:
Items that are damaged within transit, break prior to wearing or have a manufacturing defect within 30 days of purchase are eligible for replacement. We do not offer refunds for any item. 

More Information

Holiday items are non returnable and non refundable unless damaged which must be reported within 5 days and can not be returned or credited after the holiday of the item.

Damaged items MUST be reported within 5 days of receiving the goods.

Customized apparel is nonreturnable.

Original Shipping is not refundable.

Overstock or Discontinued Sale Items are not refundable



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